CLIENT CASE STUDIES

Top Pharmaceutical Manufacturer, Technical Assessment​

Marbls assisted a Large Pharma company in performing a detailed assessment of their current system landscape and business capabilities, identifying high risk areas and developing a future state plan for optimization.​

CHALLENGES

  • Technical Landscape and Technical Debt: The Company had a complex technical landscape due to add-on tools and processes developed by different vendors to supplement their Revenue Management system’s functionality to satisfy business needs. Historically, quick solutions and workarounds were implemented in favor of more sustainable solutions
  • Risk Areas: Solutions often bypassed IT team reviews and procedures, and technical architecture was not taken into consideration. This created areas of risk for the company
  • Technical and Business Disconnect: Business teams often proceeded with solutions without IT team’s involvement, creating a disconnect between business processes and technical knowledge

SOLUTION

Marbls performed detailed current state and future state analysis of systems and business processes:​
  • Created Technical Architecture Diagram to reflect current system landscape​
  • Developed Business Capabilities Model to showcase the company’s capabilities based on solutions available​
  • Performed Risk Assessment to identify highest areas of risk to the company based on solutions and vendors​
  • Identified areas of potential improvements with high-level plan and roadmap to achieve optimization​​​

RESULTS

  • Provided technical and business teams with understanding of their current system landscape and awareness of the areas of risks and potential mitigations​
  • Informed business teams of importance of following IT procedures for implementing solutions in order to create stable system landscape and minimize further risks in the future​
  • Empowered business teams with detailed analysis and roadmap for potential future state optimization, including prioritizations and decision points​