CLIENT CASE STUDIES

Multinational Pharma Company, GPM Assessment and Upgrade

A Large Pharma company, with operations in over 100 markets, partnered with Marbls to conduct an assessment on their Global Pricing Management (GPM) system to optimize the platform through upgrades and enhancements. Additionally, deliver end-user training of the enhanced functionalities, data integrity and system usability. ​
CHALLENGES
  • Fragmented pricing workflows across business units and global markets, lacking automation and reporting consistency​
  • Limited visibility into country-level PCR exposure, full pricing inventory and forecasting data​
  • Inconsistent and complex integrations between internal systems and GPM​
  • Decentralized change request tracking, impeding business and IT alignment​
  • Underutilization of core platform capabilities, reducing the potential value from existing GPM system, especially IRP and LSO​
  • Limited market intelligence on alternative pricing solutions & adjoining systems, hindering strategic technology planning​
SOLUTION
Marbls delivered hands-on support and strategic leadership across both transformation and benchmarking efforts by:​
  • Designing and implementing automated approval workflows and establishing structured governance for access management and business request triage
  • Defined data mapping parameters to support data migration from internal systems into GPM​
  • Developed training materials and produced on-demand video modules to drive user adoption and support onboarding across global markets​
  • Conducted targeted benchmarking with six leading pharmaceutical companies to evaluate various GPM vendor capabilities, delivering tailored insights aligned to the client’s operational needs​​​
RESULTS
  • Successfully implemented a Model N-GPM upgrade with new functionalities and completed end-to-end testing and validation
  • Implemented approval workflows across all business units for over 100 markets, strengthening governance and responsiveness to business change requests​
  • Enabled forecasting data integration and simulation automation for 12 product SKUs, increasing platform scalability and predictive capabilities​
  • Delivered 10 global training videos and 15 work procedures to support system utilization for 100+ users​
  • Provided an objective, peer-informed comparison of vendors to guide future technology decisions​
  • Aligned internal stakeholders across pricing, IT, and operations through coordinated project delivery​​

A Large Pharma company, with operations in over 100 markets, partnered with Marbls to conduct an assessment on their Global Pricing Management (GPM) system to optimize the platform through upgrades and enhancements. Additionally, deliver end-user training of the enhanced functionalities, data integrity and system usability. ​

  • Fragmented pricing workflows across business units and global markets, lacking automation and reporting consistency​
  • Limited visibility into country-level PCR exposure, full pricing inventory and forecasting data​
  • Inconsistent and complex integrations between internal systems and GPM​
  • Decentralized change request tracking, impeding business and IT alignment​
  • Underutilization of core platform capabilities, reducing the potential value from existing GPM system, especially IRP and LSO​
  • Limited market intelligence on alternative pricing solutions & adjoining systems, hindering strategic technology planning​
  • Marbls delivered hands-on support and strategic leadership across both transformation and benchmarking efforts by:​
  • Designing and implementing automated approval workflows and establishing structured governance for access management and business request triage
  • Defined data mapping parameters to support data migration from internal systems into GPM​
  • Developed training materials and produced on-demand video modules to drive user adoption and support onboarding across global markets​
  • Conducted targeted benchmarking with six leading pharmaceutical companies to evaluate various GPM vendor capabilities, delivering tailored insights aligned to the client’s operational needs​​​
  • Successfully implemented a Model N-GPM upgrade with new functionalities and completed end-to-end testing and validation
  • Implemented approval workflows across all business units for over 100 markets, strengthening governance and responsiveness to business change requests​
  • Enabled forecasting data integration and simulation automation for 12 product SKUs, increasing platform scalability and predictive capabilities​
  • Delivered 10 global training videos and 15 work procedures to support system utilization for 100+ users​
  • Provided an objective, peer-informed comparison of vendors to guide future technology decisions​
  • Aligned internal stakeholders across pricing, IT, and operations through coordinated project delivery​​