CLIENT CASE STUDIES

Emerging Pharma, Launch Readiness and Planning​

An Emerging Pharmaceutical manufacturer based in the U.S. received its PDUFA date and needed to enable Pricing and Contracting functions to be able to contract in most Hospital, Retail, and Government channels for a Day 1 Launch.​

CHALLENGES

  • Due to the nature of the product being launched, the full breadth of contracting strategies was not fully known when evaluating pricing and contracting service providers​
  • Readiness required across all channels, including purchase based contracting, managed care contracting, and most Government Programs​
  • Need for a robust customer management process due to multiple disparate systems and service providers (outsourcing vendor, 3PL for order management and chargebacks processing)​
  • Timing of purchases and transfer to 3PL required readiness for certain functions (e.g. Monthly AMP) ahead of launch date​

SOLUTION

  • Full assessment of Commercial Contracting, Government Pricing & State Reporting needs based on market access and channel strategy​
  • Presented market overview of service providers with comparable capabilities​
  • Evaluation of Business Process Outsourcing (BPO) providers through a formal RFP process analysed through quantitative score carding and qualitative factors​
  • Development of Plan to align Launch activities and BPO readiness with various dependencies including 3PL and other internal systems​
  • Full program management and execution of the plan across all parties​

RESULTS

  • Prioritization of functions and processes as critical for Day 1 Launch and phased over the first quarter of launch​
  • Recommended Service Provider and detailed plan and roadmap required for all internal resources and service providers in preparing for launch​
  • Readiness of the following business capabilities prior to the product launch date:​
    • Contract Management of Payors and Providers​
    • Administration of Chargebacks​
    • Rebates & Admin Fees​
    • Statutory Reporting Requirements for Government (Federal and State)​
    • Enrollment into FSS, State Medicaid, and Tricare Programs​​