A mid-Pharma company recognized key trends in the life sciences industry, such as an increase in public procurement, more mature and complex tender purchasing processes, compliance needs, increased competition, and demand for digital transformation. As a result, the company proactively initiated an organization-wide “Tender Excellence” journey to implement new processes, best practices and a global tender management system.​

• No existing centralized platform causing a lack of tendering functionalities to a modern, scalable global solution and integration with key systems
• Current tendering operations were fragmented, relying on various excels and disconnected tools, leading to inefficiency and lack of automation​
• Critical workflows lack compliance and automation, such as tender bid price approvals, increasing the risk of errors and operational costs
• Outdated and unreliable data causing a lack of global visibility and understanding to build a robust tender strategy & approach to ensure sustainable business​
• Fragmentation causes pure bid price focus, leaving out the opportunity to shape tenders by engaging with procurement stakeholders and drive more qualitative tender criteria to become a trusted partner

• Successfully implemented Model N GTM solution across 40+ countries in 3 waves across LATAM, Europe & Canada, the Middle East & Africa, as well as APAC:​
  • Conducting 26 requirements workshops​​
  • Gathering ca. 450 functional + technical​ requirements​
  • Conducting 12 Show & Tells within 12 sprints​
  • Executing 44 test scripts​
  • Delivering 12 training sessions incl. complementary materials + videos for end-users and admins both onsite and remotely​
• The shift to a modern, scalable tendering system enhanced agility, not only by reducing operational complexity but also positioning the company for future success for sustainable tender business with a value differentiation mindset

Marbls successfully delivered end-to-end project management to implement Model N GTM solution by:​

• Gathering requirements throughout functional workshops for GTM, Business Case and Reports & Analytics​
• Designing the future solution including automated approval workflows and enhanced functionalities
• Establishing centralized and consistent processes that enhance collaboration across different departments
• Improving Data Accuracy & Compliance, ensuring alignment between internal systems​
• Developing a “Tender Kit” and “Tender Authority Account Management Tool” for 7 key products to establish a value differentiation and stakeholder engagement approach